Privacy Policy

Effective Date: 03 March 2026

Dudibits is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our online store.

1. Information We Collect

We may collect the following types of personal information when you use our store:

Name and email address
Billing and shipping addresses
Order information, including products purchased
Any information you voluntarily provide when contacting us

Important: We do not collect or store any credit card or bank account information. All payments are processed securely through our payment gateway, PayFast.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your orders or inquiries
To improve our products, services, and website experience
To comply with legal obligations

3. Payment Information

All payment transactions are processed through PayFast, a secure payment gateway. We do not store any card details on our servers. For more information on how PayFast handles your payment information, please visit their Privacy Policy.

4. Sharing Your Information

We respect your privacy and do not sell or trade your personal information. We may share information with trusted third parties who assist us in operating our store, fulfilling orders, or complying with legal requirements. These third parties are required to keep your information secure and confidential.

5. Security of Your Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how users interact with our site and improve our services. You can manage or disable cookies in your browser settings.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Request deletion of your personal information
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at:
Email: info@dudibits.co.za

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at:
Email: info@dudibits.co.za